Privacy Policy

Last updated: June 14, 2025

Your Privacy Matters

At WriteBetter.ai, we're committed to protecting your privacy and being transparent about how we collect, use, and protect your information. This policy explains our practices in clear, simple terms.

WriteBetter.ai ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy describes how we collect, use, and protect information when you use our AI-powered writing transformation service.

Information We Collect

Account Information

When you create an account, we collect:

Email address
Name (if provided)
Authentication data (through Clerk)
Subscription and billing information (through Stripe)

Content Data

To provide our writing transformation service, we process:

Text you submit for rewriting
Generated content and transformations
Voice preferences and settings
Usage patterns and feature interactions

Technical Information

We automatically collect:

IP address and location data
Browser type and version
Device information
Usage analytics and performance data
Log files and error reports

How We Use Your Information

Service Delivery

Process and transform your text
Provide personalized writing suggestions
Manage your account and preferences
Process payments and subscriptions

Product Improvement

Analyze usage patterns to improve our AI
Debug and fix technical issues
Develop new features and voices
Ensure service security and performance

Communication

Send important service updates
Provide customer support
Share newsletter content (with consent)
Notify about new features

Legal Compliance

Comply with legal obligations
Protect against fraud and abuse
Enforce our terms of service
Respond to legal requests

Data Sharing and Third Parties

We Never Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Service Providers

We share data with trusted partners who help us operate our service:

Clerk: Authentication and user management
Stripe: Payment processing and billing
OpenAI: AI text processing and transformation
Vercel: Website hosting and analytics
Zoho: Email delivery services

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, users' safety, or comply with legal processes.

Business Transfers

If WriteBetter.ai is acquired or merged, your information may be transferred as part of that transaction. We'll notify you of any such change.

Data Security

Enterprise-Grade Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

HTTPS encryption for all data transmission
Secure data storage with encryption at rest
Regular security audits and updates
Access controls and authentication

Operational Measures

Limited employee access to personal data
Regular staff security training
Incident response procedures
Data backup and recovery systems

Your Privacy Rights

Data Access and Control

You have the right to:

Access: Request a copy of your personal data
Correct: Update or correct inaccurate information
Delete: Request deletion of your personal data
Port: Export your data in a standard format
Restrict: Limit how we process your data
Object: Opt out of certain data processing

Managing Your Preferences

You can control your privacy settings through:

Your account dashboard settings
Email unsubscribe links
Browser privacy controls
Contacting our support team

Data Retention

We retain your information only as long as necessary to:

Provide our services and maintain your account
Comply with legal obligations
Resolve disputes and enforce agreements
Improve our products and services

When you delete your account, we'll remove your personal data within 30 days, except where retention is required by law.

International Data Transfers

WriteBetter.ai operates globally. Your information may be transferred to and processed in countries other than your own, including the United States. We ensure adequate protection through:

Standard contractual clauses
Privacy framework compliance
Partner security certifications
Data processing agreements

Children's Privacy

WriteBetter.ai is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it immediately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will:

Update the "Last updated" date
Notify you via email or in-app notification
Post the updated policy on our website
Provide a summary of key changes

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

Email: privacy@writebetter.ai

Support: support@writebetter.ai

Mail: WriteBetter.ai Privacy Team

We typically respond to privacy inquiries within 48 hours.